Welcome to Marko Door Products. These Terms & Conditions (“Terms”) govern the sale, installation, repair, maintenance, and supply of garage doors, garage door openers, parts, accessories, and related services provided by MARKO DOOR PRODUCTS, INC. (“Company,” “we,” “our,” or “us”).
By requesting a quote, purchasing products, scheduling services, or using our website, you agree to these Terms.
1. Company Information
MARKO DOOR PRODUCTS, INC.
4700 SW 51ST ST STE 200,
Davie, FL 33314, US
Phone: (954) 587-1011, (954) 507-5237
Email: info@markodoor.com
Website: markodoor.com
Our licenses include:
Broward 24-GD-23113-X,
Dade 24BD00081,
Palm Beach U22721.
2. Scope of Services
The Company provides, but is not limited to:
- Garage door installation
- Garage door replacement
- Garage door repair
- Garage door opener installation and repair
- Commercial door services
- Preventive maintenance
- Parts and accessory supply
- Emergency repair services
All services and products are subject to availability and acceptance by the Company.
3. Estimates & Quotations
3.1. All quotations and estimates provided by the Company are non-binding until accepted by the Company in writing or confirmed through payment of a deposit.
3.2. Quotes are generally valid for thirty (30) days unless otherwise stated.
3.3. Pricing is based on material costs, labor, site conditions, measurements, and availability at the time of quotation.
3.4. The Company reserves the right to revise pricing in the event of:
- Changes in material costs
- Supply chain increases
- Tariffs or taxes
- Customer-requested modifications
- Inaccurate measurements or site conditions
3.5. Additional work outside the original scope may result in extra charges.
4. Orders & Deposits
4.1. Orders for custom garage doors, specialty products, or made-to-order materials may require a deposit before production begins.
4.2. Deposits for custom orders are generally non-refundable once manufacturing or procurement has commenced.
4.3. The Company reserves the right to cancel or refuse any order at its discretion.
5. Payment Terms
5.1. Payment terms will be specified on invoices, estimates, or service agreements.
5.2. Unless otherwise agreed:
- Repair services are due upon completion
- Installation balances are due upon substantial completion of work
- Commercial account terms must be approved in advance
5.3. Late payments may incur:
- Interest charges
- Collection costs
- Attorney fees where permitted by law
5.4. The Customer may not withhold payment due to delays, cosmetic concerns, or pending warranty review unless required by applicable law.
5.5. Returned checks or failed payment transactions may incur additional fees.
6. Scheduling & Delays
6.1. Installation and service dates are estimates only and may change due to:
- Weather conditions
- Manufacturer delays
- Supply shortages
- Labor availability
- Unsafe site conditions
- Events outside the Company’s control
6.2. The Company shall not be liable for losses or damages resulting from scheduling delays.
6.3. Customers are responsible for ensuring safe and reasonable access to the job site at scheduled service times.
7. Site Conditions & Customer Responsibilities
7.1. The Customer is responsible for:
- Providing accurate measurements when applicable
- Ensuring structural suitability for installation
- Obtaining HOA approvals, permits, or authorizations where required
- Providing safe and unobstructed access to the work area
7.2. Additional charges may apply if:
- Existing framing or supports are inadequate
- Electrical work is required
- Site conditions differ from original assumptions
- Access limitations increase labor time
7.3. The Company is not responsible for concealed conditions including hidden wiring, plumbing, framing defects, or structural issues not reasonably visible before work begins.
8. Delivery & Risk of Loss
8.1. Delivery dates are estimates only.
8.2. Risk of loss or damage transfers to the Customer upon delivery to the project site or designated location.
8.3. The Customer is responsible for inspecting products upon delivery and notifying the Company of visible damage within seventy-two (72) hours.
9. Returns & Cancellations
9.1. Standard stock items may only be returned with prior written approval from the Company.
9.2. Returned products may be subject to:
- Restocking fees
- Shipping charges
- Inspection requirements
9.3. Custom, special-order, modified, or installed products are non-returnable and non-refundable unless required by law.
9.4. Cancellation requests after materials have been ordered or work has commenced may result in cancellation fees.
10. Warranty
10.1. Manufacturer warranties apply to eligible products and components according to the original manufacturer’s terms.
10.2. Labor warranties, if provided, apply only to workmanship performed directly by the Company and only for the period stated in the invoice or agreement.
10.3. Warranty coverage does not apply to:
- Abuse or misuse
- Lack of maintenance
- Normal wear and tear
- Acts of nature
- Accidents
- Unauthorized repairs or modifications
- Power surges or electrical issues outside Company control
10.4. Cosmetic issues that do not affect operation may not qualify for replacement.
10.5. Warranty claims must be reported promptly after discovery.
11. Limitation of Liability
11.1. To the maximum extent permitted by Florida law, the Company shall not be liable for:
- Indirect damages
- Consequential damages
- Lost profits
- Loss of business
- Property damage beyond the direct scope of work
- Delays outside reasonable control
11.2. The Company’s maximum liability shall not exceed the amount paid by the Customer for the specific products or services giving rise to the claim.
11.3. Customers acknowledge that garage door systems contain moving mechanical components and require periodic maintenance for safe operation.
12. Installation Disclaimer
12.1. While reasonable care is exercised during installation and repair services, the Company is not responsible for:
- Minor cosmetic damage
- Cracking of concrete, stucco, drywall, or existing finishes
- Damage caused by pre-existing structural weaknesses
- Concealed utility or framing conditions
12.2. Customers are responsible for informing the Company of any concealed hazards or special site conditions before work begins.
13. Force Majeure
The Company shall not be responsible for delays or failure to perform resulting from events beyond reasonable control, including:
- Natural disasters
- Severe weather
- Strikes
- Supply shortages
- Transportation disruptions
- Government actions
- Power outages
- Pandemic-related interruptions
14. Website Use
14.1. All website content, including text, logos, graphics, and images on markodoor.com, is owned by or licensed to the Company.
14.2. Users may not:
- Copy or reproduce website content without permission
- Attempt unauthorized access to systems
- Use the website for unlawful purposes
14.3. Website information is provided for general informational purposes and may change without notice.
15. Privacy
Use of the website and services is also governed by the Company’s Privacy Policy.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.
Any disputes arising under these Terms shall be subject to the jurisdiction of the state or federal courts located in Florida.
17. Changes to Terms
The Company reserves the right to update or modify these Terms at any time without prior notice. Updated versions will be posted on markodoor.com.
Please note our shop has its own terms and conditions which can be found here.
Privacy Policy (ссылка с новой страницы по ТЗ с документа)